Terms & Conditions

Last updated: July 11, 2026

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Welcome to Firdaus ("we", "us", "our"). By accessing our website or purchasing any of our courses, digital products, programmes, or services, you agree to be bound by these Terms & Conditions. Please read them carefully. If you do not agree, please do not use our website or purchase our products.

يَا أَيُّهَا الَّذِينَ آمَنُوا أَوْفُوا بِالْعُقُودِ
"O you who believe, fulfill [all] contracts."
— Surah Al-Ma'idah 5:1

1. Definitions

"Website" means firdaus.app and all its subdomains. "Courses" means any structured educational programme offered on our website, including but not limited to video courses, live sessions, recorded classes, and accompanying materials. "Digital Products" means downloadable or streamable content including e-books, PDFs, worksheets, templates, audio recordings, and other digital assets. "Programmes" means structured multi-session offerings such as coaching programmes, group learning journeys, mentorship tracks, or guided study plans. "User" or "Student" means any individual who accesses our website, purchases any product, or enrols in any course or programme. "Content" means all materials provided through our website, courses, programmes, and digital products.

2. Acceptance of Terms

By creating an account, making a purchase, enrolling in a course or programme, or simply using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms. These Terms constitute a binding contract between you and Firdaus. Your use of our website is also governed by our Privacy Policy and Refund Policy.

3. Account Registration & Security

3.1 Eligibility

You must be at least 13 years of age to create an account. If you are under 18, you must have the consent of a parent or legal guardian. By creating an account, you represent that you meet these requirements.

3.2 Account Responsibilities

You agree to provide accurate, current, and complete information during registration. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorised use of your account.

3.3 Account Suspension

We reserve the right to suspend or terminate any account that violates these Terms, engages in fraudulent activity, or disrupts the learning environment for other students.

4. Courses, Digital Products & Programmes

4.1 Course & Programme Enrolment

Upon purchase, you receive a non-exclusive, non-transferable, revocable licence to access the course or programme content for personal, non-commercial educational use. This licence is for your individual benefit only — you may not share, resell, or transfer access to any other person.

4.2 Digital Product Downloads

Digital products (e-books, workbooks, PDFs, templates, audio files, etc.) are delivered as digital downloads or immediate online access. Upon purchase, you receive a personal, non-transferable licence to use the product for your own learning. You may print physical copies for personal use but may not reproduce, redistribute, or sell the digital files in any form.

4.3 Access Duration

Unless otherwise stated at the point of purchase:

  • Self-paced courses: lifetime access from the date of purchase
  • Live programmes: access for the duration of the programme plus 12 months after the programme ends
  • Digital products: permanent access to the downloaded files
  • Subscription-based content: access as long as your subscription remains active

4.4 Content Modifications

We continuously improve our courses and programmes. We reserve the right to update, modify, or expand course content at any time. Major structural changes will be communicated to enrolled students.

5. Prohibited Conduct

You agree to use our website and content in a manner consistent with Islamic adab (manners) and applicable law. Prohibited conduct includes but is not limited to:

  • Sharing, redistributing, or reselling course access, login credentials, or digital products
  • Downloading, recording, or screen-capturing course videos for any purpose other than personal offline viewing
  • Uploading or posting harmful, abusive, defamatory, or inappropriate content in course discussions or community spaces
  • Attempting to circumvent payment mechanisms, access controls, or digital rights management
  • Harassing instructors, staff, or other students
  • Reverse-engineering, decompiling, or tampering with any part of our website
  • Using our content for commercial purposes without explicit written permission
وَقُل رَّبِّ زِدْنِي عِلْمًا
"And say, 'My Lord, increase me in knowledge.'"
— Surah Ta-Ha 20:114

6. Intellectual Property

All content on Firdaus — including course materials, video lectures, worksheets, design, code, logo, and branding — is owned by or exclusively licensed to Firdaus. All rights are reserved. Nothing in these Terms grants you any right to use our trademarks, logos, or branding without prior written consent. Any Quranic verses, hadith, or Islamic references included in our content are provided as a trust (amanah) and must be treated with the utmost respect and accuracy.

7. Islamic Content & Religious Guidance

Our courses and programmes provide Islamic educational content grounded in authentic sources — the Quran, authentic Sunnah, and the understanding of the righteous predecessors (salaf as-salih). While we strive for accuracy and rely on qualified scholars, all religious content is provided for educational purposes. It should not be taken as a formal fatwa or legal ruling. For matters requiring specific Islamic legal rulings, students are encouraged to consult a qualified local scholar. We are not liable for how religious guidance is interpreted or applied by individual students.

8. Payment Terms

8.1 Pricing

All prices are listed in the currency displayed at the point of purchase (USD or AED, as specified). We reserve the right to modify pricing for courses, digital products, and programmes at any time. Price changes do not affect purchases already made.

8.2 Payment Methods

Payments are processed securely through our third-party payment partners including PayPal, Ziina, and other integrated gateways. We do not store full credit card numbers on our servers. By making a purchase, you authorise us to charge your selected payment method.

8.3 Taxes

You are responsible for any applicable taxes, duties, or fees associated with your purchase. Prices may not include VAT, GST, or other local taxes unless explicitly stated.

8.4 Promotional Pricing

Promotional, discounted, or bundle-priced purchases are subject to the same terms and conditions. No additional discounts or refunds apply beyond what is stated in the offer.

9. Refunds & Cancellations

Our refund policy is detailed in a separate Refund Policy page. By making a purchase, you agree to the terms outlined there. In summary: courses have a 7-day refund window (if less than 25% completed), digital products are generally non-refundable once downloaded, and programme refunds are handled on a case-by-case basis within the first 14 days.

10. Third-Party Links & Resources

Our website may contain links to third-party websites, tools, or resources (e.g., YouTube, payment processors, recommended sources). We are not responsible for the content, privacy practices, or terms of those third-party services. Your use of third-party services is at your own risk.

11. Limitation of Liability

Our website, courses, digital products, and programmes are provided "as is" without any warranties, express or implied, to the maximum extent permitted by law. Firdaus shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or content, including but not limited to loss of data, learning outcomes, personal interpretation of religious content, or any other damages.

12. Indemnification

You agree to indemnify and hold Firdaus, its owners, instructors, and affiliates harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your violation of these Terms, your misuse of our content, or your infringement of any third-party rights.

13. Termination

We may suspend or terminate your access to our website, courses, or programmes at any time, with or without cause, with or without notice. Upon termination, your right to access paid content ceases immediately. Sections relating to intellectual property, limitation of liability, and dispute resolution shall survive termination.

14. Changes to These Terms

We reserve the right to update these Terms at any time. Material changes will be communicated via email to registered users or through a notice on our website. Continued use of our website or services after changes constitutes acceptance of the updated Terms.

15. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these Terms shall first be resolved through amicable negotiation. If negotiation fails, disputes shall be resolved through the courts of Dubai, UAE.

إِنَّ اللَّهَ يَأْمُرُكُمْ أَن تُؤَدُّوا الْأَمَانَاتِ إِلَىٰ أَهْلِهَا
"Indeed, Allah commands you to render trusts to whom they are due."
— Surah An-Nisa 4:58

16. Contact Us

For questions, concerns, or requests regarding these Terms, please contact us:

Email: [email protected]
Email: [email protected]
Phone: +971506378331

In Short: You're here to learn about Islam. We're here to provide authentic, high-quality Islamic education. Respect the content, don't share your login, pay for what you use, and be kind to fellow students. We follow the Quran and Sunnah in everything we do — including how we run this platform. May Allah accept our efforts and increase us all in beneficial knowledge.
© 2026 Firdaus. All rights reserved. | بِسْمِ اللَّهِ الرَّحْمَٰنِ الرَّحِيمِ